Do's and Don'ts

Do...

• Relax and be yourself
  If you are at ease with yourself, then the student will be too.
  
  
• Set expectations and standards for sessions at the beginning
  Make sure students understand that tutoring sessions are not study hall and that they are expected to come to tutoring sessions prepared.
  
  
• Make sure you know students' names and that they know yours
  You may also consider exchanging phone numbers or e-mail addresses.
  
  
• Tutor at a level within the student's grasp so that he or she is not overwhelmed, frustrated, or discouraged
  Do all you can to create an atmosphere of success.
  
  
• Be creative in tutoring techniques
  Look for ways to motivate and to foster active learning.
  
  
• Be sensitive to the student's ability as well as any emotional, personal, physical problems the student may exhibit
  Bring them to the attention of the Academic Coordinator immediately.
  
  
• Do try to work cooperatively with faculty whose courses you are tutoring.
  
  
• Be a model student and employee.

Don't...

• Don't be judgmental or condescending in any way
  Your job is to encourage, not discourage.
  
  
• Don't assume the role of the instructor and make sure that students are aware that you are not a replacement.
  They are to continue to attend class, complete assignments, etc.
  
  
• Don't do students' work, no matter the circumstances!
  Your responsibility is to guide, explain, and assist. Any tutor caught doing students' work will be terminated!
  
  
• Don't be afraid to tell a student that you do not know the answer to a question
  But do follow up on finding an answer and get back to them.
  
  
• Don't take advantage of the tutor/tutee relationship.
  When you are on the clock as a tutor, you are expected to act professionally and appropriately. The tutee needs your help, not your advances.

Adapted from material by Alice Hardy and Llyod Henderson.